Job Details

A company is looking for a Customer Account Specialist to provide client service and technical support for customer accounts.Key ResponsibilitiesInvestigate, analyze, and resolve software and communications problems with computer systemsProvide software and hardware technical assistance andsupport as neededCreate, review, prioritize, and process tickets, documenting the progress of projectsRequired QualificationsHigh School graduation or equivalent is requiredBachelor's Degree in Management Information Systems, Computer Science or related field is preferredPharmacy Technician license or training is preferredBackground in PC maintenance/repair and application software support is requiredAccount management experience is required