Job Details

A company is looking for a Senior Manager, Dental Operations to oversee the operational performance of dental benefits.Key ResponsibilitiesOversee end-to-end operational execution of dental benefits, ensuring timely and accurate processesMonitor performance across operational areas, including claims processing, call center operations, and provider paymentsLead vendor partnerships and internal teams to drive continuous improvement and ensure compliance with service level agreementsRequired Qualifications6-10+ years of experience in dental or healthcare operationsExperience managing end-to-end operational functions such as claims, call center, and billingStrong vendor management and service level agreement oversight experienceSolid understanding of dental benefits and claims processing workflowsAbility to thrive in fast-paced, cross-functional environments