Job Details

A company is looking for a Lead Associate in Financial Wellness Planning & Advisory Services.Key ResponsibilitiesHandle and respond to complex escalated calls, ensuring timely resolution in partnership with Supervisory ManagersProvide ongoing coaching to associates on wealth management conversations and coordinate service requestsMonitor call quality and complete Best Interest Profile Supervisory reviews while developing training materialsRequired QualificationsBachelor's Degree or equivalent experience in financial servicesFINRA Series 7, 24, 63, and 65 registrations requiredFive years of wealth management experience preferredDemonstrated ability in effectively handling client escalated issuesDeep knowledge of wealth management and tax-exempt sales strategies