Job Details

Quality Assurance Engineer

ThriveCart is a powerful platform used by over 50,000 people worldwide to generate over $5B in sales. Included within the ThriveCart platform is a learning management system (LMS), affiliate management, cart and checkout functionality, making it a top solution for creators, coaches, consultants, and other businesses.

We integrate with everything you use and have a simple, clean UI with numerous features that allow customers to build income from existing traffic and we are the highest-converting cart for online businesses. Our business is growing, profitable, and backed by LTV SaaS Growth Funds, and we are looking to expand our footprint amongst online businesses.

We're looking for a detail-oriented and technically skilled Quality Assurance Engineer L2 to ensure the quality, reliability, and performance of ThriveCart's platform and features. In this role, you'll be responsible for designing and executing comprehensive test strategies, automating critical test scenarios, and collaborating cross-functionally to deliver high-quality products that delight our merchants. You'll work closely with engineering, product, and design teams to catch issues early, ensure seamless user experiences, and maintain our platform's reputation for reliabilitywhether testing checkout flows, payment integrations, or new product features.

Location: Remote in the UK or EU

About You:

• You enjoy solving hard problems, unraveling technical mazes, and figuring out solutions.
• You have experience working with cloud-based SaaS solutions, particularly for SMBs.
• You're proficient in PHP, JavaScript, and MySQL.
• You're familiar with AWS and have experience working with payment-based APIs.
• You thrive in startup environments where your work has a direct and visible impact.
• You're energized by collaborating both in-person and with globally distributed teams.
• You have an entrepreneurial spirit and bring creativity, resourcefulness, and fiscal responsibility to everything you do.
• You're a strong communicator, able to set expectations and provide clear progress updates to stakeholders.

What Your Work Will Entail:

• Design, execute, and maintain comprehensive test plans and test cases for new features, enhancements, and platform updates across web and mobile interfaces.
• Develop and maintain automated test suites using appropriate testing frameworks and tools to improve testing efficiency and coverage.
• Perform functional, regression, integration, and performance testing to ensure product quality meets ThriveCart's standards.
• Collaborate with product managers and engineers during the development lifecycle to understand requirements, identify edge cases, and ensure testability of features.
• Identify, document, and track defects through resolution, working closely with engineering teams to ensure timely fixes.
• Participate in release planning and coordinate testing activities across multiple product teams and release cycles.
• Monitor production systems for quality issues and contribute to post-release analysis and continuous improvement efforts.
• Contribute to QA process improvements, tool evaluations, and testing strategy refinements.

What You Bring to This Role (don't worry if you don't have this whole list- we expect you to learn with us):

• Strong understanding of software testing methodologies, including functional, regression, integration, and performance testing approaches.
• Experience with test automation frameworks and tools (e.g., Selenium, Cypress, Jest, or similar) and ability to write and maintain automated test scripts.
• Solid technical skills including understanding of web technologies (HTML, CSS, JavaScript), APIs, databases, and browser development tools.
• Experience testing payment systems, financial transactions, or eCommerce platforms with attention to accuracy and security requirements.
• Excellent analytical and problem-solving skills with ability to identify edge cases and potential failure scenarios.
• Strong communication and collaboration skills with ability to work effectively across engineering, product, and design teams.
• Experience with bug tracking tools (e.g., Jira, Linear) and version control systems (e.g., Git).
• Detail-oriented mindset with ability to balance thoroughness with delivery timelines in agile environments.
• 24 years of experience in quality assurance or software testing, preferably in SaaS, eCommerce, or fintech environments.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field preferred but not required.
• Equivalent practical experience in software testing, quality assurance, or related technical roles may substitute for formal education.
• Certifications in software testing (e.g., ISTQB, CSTE) or test automation tools are a plus but not mandatory.
• Experience working in agile development environments with cross-functional teams focused on continuous delivery.
• Experience with payment processing, subscription billing, or financial transaction testing is highly valued.
• Experience with performance testing tools (e.g., JMeter, LoadRunner) or accessibility testing is considered a plus.

Learn More About ThriveCart:

Our Values are:

• Commit to Excellence
• Find a Way
• Help Each Other
• Keep Growing
• Data First