Job Details

**Overview**Frontdoor is a company that's obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company's customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com.ProConnect is an extension of Frontdoor and allows homeowners to request on-demand home repair and maintenance services through our applications. As an independent branch of Frontdoor, ProConnect operates with the flexibility and freedom of a startup, but with the financial stability and backing of a 50 year-old, publicly traded company. As a member of the ProConnect team, you will have a direct impact on the success of our product.This position is a 100% REMOTE Quality Assurance Engineer role, working in both backend and frontend systems that leverage the latest technologies (Golang, React, Node, Docker, etc). We integrate with multiple backend APIs and 3 rd party services and are building the future of On Demand home services. This is an exciting role with an opportunity to grow and learn with a seasoned leadership team. We value people as our most valuable asset, and work together to ensure an interesting and rewarding career.**Responsibilities**+ **We Are Owners:** As a member of the ProConnect team, our primary responsibility is to identify and _solve customer needs_ as we build and improve the product. We welcome discussions, feedback, and ideas from every individual on the team, regardless of role, tenure, or seniority. We believe that quality is owned by the _entire team_ (not just the QA department). As a Quality Engineer, you have unique experience and expertise to help us identify areas we should consider and focus on, and we welcome your contributions in any setting.+ **We Are Transparent:** As a quality engineer on the team, you are expected to be an equal contributor to the success and quality of our product, and are empowered to raise issues and concerns as you identify them at any point in our development process (and not just when they enter the testing phase).+ **We Build for Scale:** You are expected to ensure that we are building for scale. We avoid tech debt and build things correctly the first time, in a way that will be maintainable and grow with us. Although there are always tradeoffs between timelines and features, we make deliberate decisions about these trade-offs and expect both our software and quality engineers to be a core part of that conversation.+ **We Collaborate:** As part of a larger team, you will work closely with peers and leadership to identify and solve problems. We are a remote, distributed team, so clear communication and active engagement in meetings is crucial. Your feedback, regardless of level or experience, is expected and welcome.+ **We Demonstrate Operational Excellence:** Your role as a quality engineer includes ensuring that the features we release will run smoothly and correctly. Knowing that issues inevitably will arise, you help us prepare by writing meaningful tests, clear documentation, and easy-to-follow troubleshooting guides. We own problems as they arise and see them through to resolution. When we solve problems, we identify the root cause and fix them for good.+ **We Innovate:** As a quality engineer on the team, you have a unique insight into what is possible. We always look for opportunities to innovate and improve our process and our tech.+ **We Treat Each Other With Respect:** We assume everyone is doing their best and treat everyone with respect. We expect people to have strong opinions, loosely held. This means that although you should always bring your honest and thoughtful opinions, recommendations, and experience to the table, we expect everyone to be willing to change their opinion based on new information and respect decisions.**Qualifications**+ 5+ years experience working as automation engineer working in an agile SDLC.+ 5+ years experience working with UI based automated testing frameworks.+ 3+ years experience working with API automated testing frameworks such as karate and experience with manual API testing using Postman.+ 2+ years experience working with database testing.+ 1+ years experience working with CI/CD builds and deployments using tools such as GitLab.+ Ability to organize your own work and operate independently.+ Demonstrated problem solving and troubleshooting skills.+ Experience in working collaboratively with a team of peer engineers and collaborators+ Ability to troubleshoot and discover the root cause of problems in a Production environment+ An understanding of networking, request/response, and REST APIs+ Experience working in an Agile team/development environment (working with stakeholders and peers to plan and deliver the most impactful features as we experiment and learn).Preferred:+ Experience working in a CI/CD environment+ Understanding and experience in Docker, Kubernetes, and AWS cloud services**Need help finding the right job?**We can recommend jobs specifically for you!**Job Locations** _US-TN-Memphis | US-TX-Austin | US-CT-Hartford_**ID** _2022-2744_**Category** _Engineering_**Type** _Full Time_**Company** _AHS American Home Shield Corp_