Job Details

**The Elevator Pitch:** **Why will you enjoy this new opportunity?**Tanzu Services Strategy Product Managers are hungry to learn and love sharing what they know. Our business and the opportunity ahead of us presents us with new problem spaces all the time. We use the fundamentals of Agile, Lean, User-Centered Design to guide us. We strive for diverse teams because we know they can be the most successful. If you want to collaborate with a team of kind and brilliant technologists, come join us!Though we are seeking someone with experience in product management, this isn't your typical app product management or technical product management role! In this role, you'll be managing the Tanzu (consulting) Services Portfolio (mware.com/labs) , and continuous improvement of it based on learnings. You'll apply your skills in lean product development methodologies and approaches, as well as Product Discovery, to the work of ensuring our Services Portfolio has strong market fit. You'll manage services through their lifecycle as well, bringing new services to market and sunsetting services when they no longer have value. You'll continuously mine insights from actual engagements delivered by the Services Delivery organization that are relevant for the improvement of the Tanzu product portfolio, and share these insights back with the Product organization.We're looking for someone who is radically collaborative, and skilled at motivating teams of people to break down complex problems into bite-sized work and start moving ahead. The ideal candidate understands the importance of relationships to effect change, and has plenty of stories to tell about how they led through influence to deliver amazing results.**Success in the Role:** **What are the performance outcomes over the first 6-12 months you will work toward completing?**+ **1st Day** **:** You've had a great first day, met your manager and a couple of your peers who've welcomed you to the company and answered any burning questions you have. You've met your design pair who will be working closely with you for onboarding and on your first initiative.+ **1st Week** **:** You are given context around the initial problem space you'll be working on. You're starting to attend a bunch of meetings to observe. You're becoming aware of your stakeholders, and starting to build relationships. You're introduced into the wider, internal design and product practice communities, and understand how you're a critical part of that.+ **1st Month** **:** You've gotten a feel for key personas and roles, and you're deepening your team's understanding of their wants, needs, and jobs to be done. Your design, marketing, and outcome engineer teammates are fantastic practitioners and excited to collaborate with you. They are starting to collaborate and rely on you to help them prioritize, stay on track and unblock work. You've stepped up and started leading stand ups, planning meetings and other team ceremonies. You've built relationships with a handful of people whom you can go to for frequent pairing and help.+ **1st Quarter** **:** You understand opportunities and challenges in the broader system, and have started chipping away at improvement. You've become more intentional about addressing these broader opportunities and challenges when building and prioritizing your roadmap and backlog. You've collaborated with your designer in the development of learning for one or more personas and have helped the team de-risk along the way, by involving users. You've also paired with your manager to create goals aligned to your career and development interests. You have the support and resources at hand to go on that journey.+ **1st Year** **:** You've had an evident hand in helping customers succeed with Tanzu, by ensuring we have good services that are delivering value to customers– that are easy to scope, sell and deliver. You have a good mental map of our organization and have built relationships with key people who you go to for information and for execution. You've become an active member of our diverse PM and design community providing and innovating on tools and techniques that are actively used on our team and beyond.**The Work:** **What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**Your regular activities may be modified to suit your strengths, but you can expect your day-to-day to include:+ **Go-to-market strategy & implementation.** You'll play a key role in the positioning, pricing and packaging of services, ensuring sellers are clear on what to position, when, and why, and that Customer Success Managers have the same knowledge. You'll partner closely with several different teams to run our GTM and ensure sellers have the right capabilities needed to bring in the best work for Tanzu.+ **Backlog management & iteration planning.** Ensuring that we have a prioritized backlog for our services portfolio that people are working from to continuously deliver measurable value toward our vision.+ **Solution discovery.** Working with teams to discover customer problems, and create valuable, desirable and feasible solutions. Ensuring we have strong feedback loops between sellers, services delivery, customers, partners, and the product team. Ensuring the signals are pulled from the “noise” and acted on.+ **Roadmap management:** Managing a roadmap that helps the team stay aligned with key stakeholders, guided by OKRs+ **Metrics & measurement.** Ensuring we have leading indicators of service performance in place, that we're measuring them, and acting on signals so that we are truly evidence based.+ **Communications:** Ensuring that those impacted by our work are continuously aware of what's happening, and understand what it means for them. Understanding the network of people and how to communicate with them is key. Developing and implementing communications plans for particularly complex and/or impactful releases. Creating transparency with respect to what we do.+ **Practice management.** Evolving the discipline of service management itself, so that we're always improving the management of our services portfolio. Teaming up with other Services Strategy Product Managers, Product Designers and Program Managers to codify & iterate our practices.**What is the leadership like for this role? What is the structure and culture of the team like?**We believe in collaborative, autonomous teams focused on delivering results. Our leadership strives to create a healthy environment for you to do your best work, and will empower you to work directly with your team and clients to deliver.Your manager will be an experienced Product Manager, and you'll join a team of Product Managers and Product Designers. Your manager will support your growth through training, mentorship, and stretch opportunities. You should expect regular 1:1 meetings with your manager to cover ways they can provide additional support to you in your current role, coaching for success, and supporting your professional development.We are passionate about shipping value often, and empowering teams to deliver their best. We have a bias towards action and love to test ideas so we can learn and improve. We have learned that being empathetic, inclusive, and kind empowers people to achieve greatness. We look forward to welcoming new team members and learning from one another!**Where is this role located?**Remote**What are the benefits and perks of working at VMware?**You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .+ Employee Stock Purchase Plan+ Medical Coverage, Retirement, and Parental Leave Plans for All Family Types+ Generous Time Off Programs+ 40 hours of paid time to volunteer in your community+ Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities+ Financial contributions to your ongoing development (conference participation, training, course work, etc.)+ Wellness reimbursement and online fitness and wellbeing classes**Category :** Services and Consulting**Subcategory:** Consultant**Experience:** Business Leadership**Full Time/ Part Time:** Full Time**Posted Date:** 2022-04-26VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at mware.com.Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.