Job Details

Job Opportunity: Data Center Construction and Maintenance Support

Focuses on specific key accounts and/or markets to target and penetrate with the goal of obtaining new business from both new and existing customers. This position is focused on Data Center construction and maintenance support for specific named end user accounts. Need to be able to navigate at all levels of the organization, with a focus to reach high level executives. Identifies and documents growth strategies for key accounts/markets, targets and provides guidance throughout the organization, and assists with information regarding the account opportunity.

Responsibilities:

Responsible for aggressively pursuing and closing all business opportunities within assigned Accounts/Markets. Develop and manage a Strategic Business Plan for each Account/Market to drive corporate and local opportunities with each client. Work closely with Service Center Managers and Local Sales Executives to further develop ERS' overall relationship with these accounts. Individually responsible for developing key relationships, identifying opportunities, coordinating the quotation of services, working with management and local sales on pricing strategies, closing business, and handling follow up on any customer issues with these accounts. Accurate and complete reporting as well as effective communication with customers, company associates, and management will be essential to the overall success of the position. Further, this position requires effective communication across a matrixed organization.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
• Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
• Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others.