Job Details

Join to apply for the Remote Inside Sales Agent role at The Forehand Agency

4 days ago Be among the first 25 applicants

Join to apply for the Remote Inside Sales Agent role at The Forehand Agency

This range is provided by The Forehand Agency. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $90,000.00/yr

The Inside Sales Agent is responsible for identifying customer needs and delivering appropriate solutions to support sales objectives. This role requires familiarity with customer experience practices and contact center technologies, and involves frequent customer interactions and continuous skill development.

Key Responsibilities

• Manage assigned accounts by handling inbound inquiries and placing outbound calls.
• Listen to customers to assess needs and resolve issues effectively.
• Use technology and systems to maintain accurate account information and workflow efficiency.
• Identify sales opportunities and apply techniques to expand customer accounts.
• Clearly explain products and processes to customers and position offerings appropriately.
• Aim for first-call resolution through problem solving and effective communication.
• Conduct needs assessments and recommend tailored solutions that align with customer objectives.
• Foster long-term client relationships through consistent follow-up and support.
  
  

• Possession of a life and health insurance license, or willingness to obtain one.
• Dependable, quick to learn, and comfortable interacting with customers to address their concerns.
• Professional communication and customer service skills.
• High school diploma or equivalent.
• Ability to learn customer service software rapidly and perform basic PC tasks.
• Capable of multitasking in a fast-paced environment.
• Must be at least 18 years of age.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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