Job Details

Overview

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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Atmosera empowers businesses to redefine whats possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.

As a Cloud Engineer, you are a highly skilled technical expert responsible for providing advanced support, engineering, and troubleshooting for our diverse portfolio of cloud-based managed services. You will act as an escalation point for complex technical issues, lead problem resolution efforts, and contribute to the ongoing improvement of our service offerings. This role demands a deep understanding of cloud platforms (specifically Azure), strong analytical and problem-solving abilities, and excellent communication skills.

Responsibilities

• Advanced Troubleshooting & Support: Provide expert-level technical support and troubleshooting for escalated incidents related to cloud infrastructure and managed services. Analyze complex technical problems, identify root causes, and develop effective solutions. Proactively monitor cloud environments and identify potential issues before they impact clients. Develop and maintain comprehensive documentation, knowledge base articles, and runbooks for internal and external use.
• Engineering & Design: Contribute to the design, implementation, and maintenance of complex cloud environments for clients. Design and build automated solutions for the deployment, monitoring, and maintenance of cloud environments. Participate in security audits and ensure adherence to compliance frameworks: (FedRAMP, IRS 1075, NIST 800, CSI Benchmarks, PCI-DSS, HIPAA/HITECH, SOC 1 & SOC 2) and security best practices.
• Client Communication & Collaboration: Communicate effectively with clients to understand their needs and provide technical guidance. Build strong relationships with key client stakeholders and act as a trusted advisor. Collaborate with other teams (e.g., client success) to ensure seamless service delivery.
• Continuous Improvement: Stay abreast of the latest cloud technologies and trends. Identify opportunities to improve our service offerings and operational processes. Mentor and train other team members.

Essential Skills

• Cloud Expertise: 5+ years of hands-on experience with Azure in a production environment. Deep understanding of cloud infrastructure components (compute, storage, networking, database infrastructure, security). Experience with containerization technologies (e.g., Docker, Kubernetes). Knowledge of DevOps principles and practices. Experience with cloud automation tools (e.g., Terraform, Ansible, Azure DevOps). Proficiency in scripting (e.g., PowerShell, Python).
• Troubleshooting & Problem-Solving: Proven ability to analyze and resolve complex technical issues. Strong understanding of ITIL processes and best practices. Experience with monitoring and logging tools. Ability to work to solutions with only the ability to escalate to vendors or other sources, last line escalation support in a 24/7/52 environment.
• Communication & Collaboration: Ability to effectively communicate to clients (good and bad news). Excellent written and verbal communication skills. Ability to explain technical concepts to both technical and non-technical audiences. Strong interpersonal and teamwork skills. Technical project management ability.

Qualifications

• Ability to pass a federal background check for Public Trust Fitness.
• Ability to provide support in all US time zones and after hours if necessary.
• Bachelors degree in computer science, engineering, or a related field (or equivalent experience).
• Azure Architect (AZ305) Certification along with other Azure infrastructure related certifications.
• 7+ years of experience in cloud engineering or a related field.
• Strong understanding of cloud computing concepts and technologies.
• Proven track record of successfully designing, implementing, and supporting cloud environments.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A passion for learning and staying up-to-date on the latest cloud technologies.

Benefits & Additional Info

We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security. Heres what you can look forward to:

• Financial Security & Growth: Competitive Salary. Generous 401(k) Plan with a 100% company match on contributions up to 4% of salary. Performance-based compensation with bonus potential in addition to base salary.
• Health & Well-being: 100% Employer-Paid Health, Vision, and Dental Insurance for employees. Company-Paid Life, AD&D, Short and Long-Term Disability Insurance.
• Time Off & Work-Life Balance: Generous Paid Time Off (PTO): three weeks. 11 Paid Holidays. Community Service Leave.
• Additional Perks & Recognition: Employee Recognition and Reward Program.

This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local. Atmosera is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other applicable legally protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.