Job Details

[Customer Support / Remote] - Anywhere in U.S. / $45K per year - As a Customer Service Specialist at OpenText, you will: Provide exceptional customer service to clients via phone, email, and chat; Utilize active listening skills to understand and address customer inquiries and concerns; Troubleshoot technical issues and provide solutions in a timely manner; Maintain accurate records of customer interactions and follow up as needed; Collaborate with cross-functional teams to resolve complex customer issues; Stay updated on product knowledge and company policies to provide accurate information to customers...Hiring Immediately >>