[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at InteLogix, you will: Assist customers via phone, email, and chat with inquiries, requests, and complaints; Manage and resolve customer concerns in a timely and professional manner; Update customer accounts with relevant information; Identify and escalate priority issues to appropriate teams; Follow up with customers to ensure their needs have been met; Maintain a positive and empathetic attitude towards customers at all times...Hiring Immediately >>'